Earned media is a type of media coverage that refers to publicity or visibility that arises from unpaid sources.
CRM stands for Customer Relationship Management.
Competitive advantage is the term used to describe any action or activity that gives a business an edge over its rivals in the marketplace.
Social graph is a term used to describe the connections, relationships and interests that people form through social networks, such as Facebook and Twitter.
A vlog is a video blog, which is essentially a way of sharing your thoughts, ideas, and experiences through video content.